BODEGAS BERAMENDI, S.L. is committed to protecting the personal data of everyone who visits this website, writes to us, books a visit or buys from our online shop. This policy explains what data we process, for what purpose, and what rights you have.
Who is the data controller?
- Controller: BODEGAS BERAMENDI, S.L.
- Tax ID (CIF): B31269707
- Address: Ctra. Tafalla s/n, 31495 San Martín de Unx (Navarra), Spain
- Telephone: +34 948 738 262
- Email: info@bodegasberamendi.com
For what purposes do we process your personal data?
- To answer your enquiries. To respond to requests for information sent through the contact form, by email or by telephone.
- To manage your orders. To process purchases made in the online shop: preparation, payment, shipping, invoicing, returns and after-sales service.
- To manage your user account, if you choose to create one, so that you can check your orders and delivery details.
- To manage bookings for visits and wine tourism activities.
- To send you commercial communications about our wines, news, promotions and activities, only if you have given us your consent.
- To comply with our legal obligations in tax, accounting and consumer protection matters.
What is the legal basis for processing?
- Performance of a contract: for managing orders, shipping, returns and your user account.
- Your consent: for answering enquiries, managing bookings and sending commercial communications. You may withdraw it at any time.
- Compliance with legal obligations: for invoicing and for keeping commercial and tax records.
- Legitimate interest: to ensure the security of the website and prevent payment fraud.
What data do we process?
We process the data you provide: name and surname, postal address, email address, telephone number and, in the case of purchases, the data required for invoicing and delivery. Your card details are not stored on our systems: they are entered directly in the secure environment of the payment gateway.
How long do we keep your data?
Contact and enquiry data is kept for as long as the relationship lasts and, afterwards, for the periods needed to address any potential liabilities. Order and invoicing data is kept for the periods required by commercial and tax legislation. Data processed on the basis of your consent is kept until you withdraw it.
Who do we share your data with?
As a general rule your data is not disclosed to third parties, except where required by law. The following providers do access it, as data processors and solely in order to provide us with their services:
- Financial institution and payment gateway: Redsys Servicios de Procesamiento, S.L. and the corresponding bank, in order to process card payments.
- Carrier responsible for delivering orders: MRW
- Web hosting and email service provider: Masbytes
- Google Ireland Limited, through the use of Google Analytics and Google Tag Manager, if you have accepted analytics cookies. This may involve international data transfers, covered by adequacy decisions and by the standard contractual clauses approved by the European Commission.
What are your rights?
You may exercise your rights of access, rectification, erasure, objection, restriction of processing and portability, as well as withdraw any consent given, by writing to info@bodegasberamendi.com or by post to BODEGAS BERAMENDI, S.L., Ctra. Tafalla s/n, 31495 San Martín de Unx (Navarra), Spain, stating the right you wish to exercise and enclosing a copy of a document proving your identity.
If you consider that we have not dealt with your request properly, you may lodge a complaint with the Spanish Data Protection Agency at www.aepd.es.
Minors
The services on this website, and in particular the purchase of products, are intended exclusively for persons over 18 years of age. We do not knowingly collect data from minors. If we find that we have processed a minor’s data, we will delete it immediately.
Commercial communications
We will only send you commercial communications by electronic means if you have given us your express consent or if you have previously purchased a similar product, in accordance with Article 21 of the LSSICE. Every message we send includes a simple, free way to unsubscribe.
Security measures
We treat your data confidentially and have adopted the technical and organisational measures necessary to guarantee its security and prevent its alteration, loss, unauthorised processing or access, taking into account the state of the art, the nature of the data and the risks to which it is exposed.
Cookies
This website uses its own and third-party cookies. You can find the details and manage your preferences in the Cookie Policy.
Updates to this policy
This privacy policy may be amended to adapt it to regulatory changes or to new processing activities. We recommend that you review it periodically.
This English version is a translation provided for information purposes. In the event of any discrepancy, the Spanish version shall prevail.